Let me help you access the ProAdvisor tab, jestoya-liontels.
We can go to the Accountants & Bookkeepers tab to check if we offer the training in your country. I'll guide you on how.
- Go to this link: https://quickbooks.intuit.com/global/accountants/.
- Scroll down at the bottom of the page, then click Change Country.
- Choose your country from the list.
- Hover your mouse on the Accountants & Bookkeepers tab in the upper middle of the screen.
- You'll see ProAdvisor Portal or Training from the drop-down. If you don't see it, this means the page isn't available in your country.
If you've confirmed that your country is supported and the ProAdvisor tab is not available, let's start logging into your account through a private browser. It disables saving your most recent accessed data and it's a great way to check unexpected behavior caused by a full cache. Just use the keyboard shortcuts below:
- Microsoft Edge: CTRL + Shift + P
- Safari: Command + Shift + N
- Google Chrome: CTRL + Shift + N
- Mozilla Firefox: CTRL + Shift + P
From there, go back to the Training tab from the ProAdvisor menu. If it works, let's clear your regular browser's cache. It helps you remove the error and have a clean slate. If private browsing doesn't work, please use another supported browse to have a secure experience with the program.
To learn more about ProAdvisor certification, you can check this out (Articles are made for the US version but can be applied to other countries):
Feel free to visit this link where you can gain more tips and articles for future use: Welcome India customers to Global Community.
You can always update us after performing the steps as I want to ensure this is resolved for you. Just leave a comment below and I'll get back to you. You have a good one.
