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Level 1

renewal subscriptions

My account is expired we want to renewal annual subscriptions for multi company.

4 Comments 4
MaryLurleenM
Moderator

renewal subscriptions

You can renew your QuickBooks Online subscription by going to the Your account page.

 

Here's how: 

  1. Click the Gear icon, then choose Subscriptions and billing.
  2. Under Account activities, click Subscribe or Renew
  3. Follow the prompts to renew your subscription.

Here's an article about subscription renewal: Renew my account subscription.

 

Please let me know how it goes by clicking the Reply button below.

docme
Level 1

renewal subscriptions

I have been a user of quick books for few years now. This is the first time ever i have seen such a POOR response from Quick books India team. When i try to reach someone over their Bangalore land line seeking for sales support sadly no one picks up the phone. When i go online & say lets chat, the chat window after taking all my details goes into wilderness. when i write an email to head of communications from his publicly available email address, no response. when i write to publicly available customer service they show the standard steps written in manual which unfortunately does not work., when i again try my luck by selecting online subscription renewal and try using card or net banking it deducts nominal amount and tells payment failed. What is happening with QUICK BOOKS do youll understand how troubled are your customers. today my account is not renewed and i cant make invoices

Adrian_A
Moderator

renewal subscriptions

It isn't the kind of experience that we want you to have, docme.

 

I'll take note of your feedback and share it with our Communication team.

 

At this time, let's try reaching out to our Chat Support team in a private window. You may be experiencing some browser-related issues by the time you contacted them. Thus the chat window isn't responding.

 

You may use these keyboard shortcuts to open one:

 

  • Google Chrome: Ctrl Shift N
  • Mozilla Firefox: Ctrl Shift P
  • Microsoft Edge: Ctrl Shift P
  • Safari: Command Shift N

 

If it works, you may go back to a regular window the next time you'll want to get in touch with us and clear the cache. A piled cache can also be the reason for some unexpected concerns on the opened pages.

 

Just a heads up, if you want to go back to a regular browser while you're still chatting with our support, you'll be disconnected. Thus, you'll have to start a conversation from scratch.

 

You also have the option to switch to a different supported browser like Google Chrome, Mozilla Firefox, Safari, or Microsoft Edge.

 

If your customers have multiple invoice payments to a single record, you can deposit them to the Undeposited Funds account.

 

I'm just a post-away if there's anything that I can help,. Keep safe!

ODRWAYS
Level 1

renewal subscriptions

Very bad customer support for quick books, even im facing the issue, they dont answer to call and email

and over this live chatting, they provide articles only, they are not able to answer to the questions and issues we are facing.

 

i suggest everyone dont subscribe to quickbooks anymore, you will be in trouble future when it is coming for renewal or any other issue