cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
NEW Connect to DBS IDEAL direct bank feeds Click here
samalia
Moderator

What’s New Series 7: May 2023

What's New (2).jpg

 

What’s New in QuickBooks Online- May 2023

 

Stay in the know about what’s new in QuickBooks Online. We're here to share the latest and greatest developments personalised for our International QuickBooks customers. Discover the latest features designed to make QuickBooks work even harder for you. 

 

Global QuickBooks Online Accountant 

 

Introducing Global QuickBooks Online Accountant! We are here to help you get signed up and get familiar with some of the main features in QuickBooks Online Accountant, plus how to contact support if you need help.

Sign up to QuickBooks Online Accountant 

Get Started with QuickBooks Online Accountant 

How to contact QuickBooks Online Accountant support 

 

QBOA.png

 

New improved Global App Store experience

 

Are you not yet signed up for QuickBooks Online or not logged into your account? You can now access our Global App store without needing to login. Check out our wide variety of integrations and Learn how to find, download and manage third-party apps in QuickBooks Online. 

app store.png

 

Updated Data Migration FAQ

 

Review this guide to learn how to import your data into QuickBooks, so that you can find the freedom and flexibility you need to run your business anytime, anywhere.



Find your company ID in QuickBooks Online

 

Looking to access your company ID? You can now find their company ID quickly and easily via Additional info in QBO settings. When you call for support, we use a number called the QuickBooks Online company ID to identify you. 



GST Rates (Singapore)

 

In line with the recent tax changes in Singapore, we’ve updated our GST rates to remain compliant. Learn more about our newly updated GAT rates in QuickBooks Online Singapore. 



VAT Update (Bahamas, Japan, Nigeria, Switzerland and Zimbabwe)

 

Find out why value-added tax (VAT) is now part of your QuickBooks pricing plan for Bahamas, Japan, Nigeria, Switzerland, and Zimbabwe. 



Bank Error 155 (South Africa)

 

Learn what causes bank error 155 and how to resolve it.



Digital Support Hub

Looking for additional help but don't know where to start? Visit our Digital Support Hub for more information on what kind of assistance is right for you. 

 

digital support hub.png

 

What would you like to see next in QuickBooks Online? Comment your feedback below by hitting the green “Reply” button

2 Comments 2
9130352711249496
Level 1

What’s New Series 7: May 2023

My quick book account is blocked since 5 days, I also made the payment but still account is inactive , my details are [removed by the moderator].

KlentB
Moderator

What’s New Series 7: May 2023

I know how important to get your account back up and running so you can get back to work.

 

Once the payment is processed, your plan will normally be reactivated shortly. But sometimes there are subscriptions that need to be manually configured by our support, especially if they require further verification or there's a system delay. 

 

That said, I recommend getting in touch with our Customer Care Team. This way, we'll be able to pull up your product in a safe session and reinstate it for you. Here's how to reach out to us:

 

  1. Click Help on the top right corner of the screen.
  2. Go to the Search tab, then click the Contact Us button.
  3. Enter a brief description of your concern in the description box.
  4. Proceed with Continue, then select your preferred way to connect.

 

KlentB_0-1676517922094.png

 

Additionally, here's an article that you can read to learn how to manage your account and billing information: Make changes to your QBO.

 

You might also want to consider changing your QuickBooks Community username as it appears to contain your company ID, which may compromise your privacy and security.

 

Please keep us posted if you have any other product questions or need additional assistance in dealing with your other tasks. We're always here to guide you.