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I’m here to ensure you can import Trial Balance in QuickBooks as soon as possible, @maponestop.
I checked our records, and I can see that we have an open investigation (INV-58487) about the error when importing the Trial balance.
This means that our engineers are already aware of this incident and are currently working to resolve the issue. We will continue to monitor the progress and will be in touch as soon as an update is received.
For now, I recommend reaching out to chat or phone support teams. They will be asking for your account details to add you to the list of affected users. This way, you’ll receive updates once the resolution is rolled out.
Here's how:
I'd also like to share a couple more articles on how to print and customize your Trial Balance.
Thanks for your patience, and please feel free to come back to this thread if you have issues running reports in QuickBooks. I'll be happy to help you again. Take care always!
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