Thank you for bringing this issue to our attention, @ cfo-pluto7-com. Let me share with you some information regarding Razorpay in QuickBooks Online (QBO).
We understand the importance of having this issue resolved immediately. As of now, this has been investigated (INV-65907). Rest assured that our product engineers are now working on a permanent solution to this.
I also recommend reaching out to our QuickBooks Online Support so you'll be added as one of the affected users. The contact hours are also included in the article to reach the right time for support.
On the other hand, you can check out this article about recording invoice payments in QuickBooks Online.
Keep me posted if you need further assistance with managing your invoices. Stay safe and have a great day!
