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Welcome to the Community, cottonbeddingove.
I'll guide you through downgrading your QuickBooks Online (QBO) account.
Before you go through the downgrade process, please consider all options and stoppers:
For more insights about the things that you need to consider before changing your plan, please check out this link: Upgrade or downgrade your QuickBooks Online subscription.
If you're now ready to downgrade, please follow these steps:
To start fresh, you need to consider how long you've been using QuickBooks.For additional reference about this action, read this article: Delete your data and start over in QuickBooks Online.
In case you'll want to export your data, refer to this article for the steps: Export reports, lists, and other data from QuickBooks Online.
I'll be here if you have other questions or concerns about downgrading your plan in QBO. Just let me know in the comment section below. Take care always.
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