Hello, Delta Publicidad.
This error might have been related on how you mapped your
template fields. You might to consider using the EZ mapping feature to ensure
you’ll able to import the template smoothly.
You can also check this article for the step by step process
of mapping template fields correctly: Import custom form styles
for invoices or estimates
Though, if the issue continues, I’d recommend reporting this
to our email support team. They’ll be able to launch an investigation and help
you further with this.
Here’s how to reach them:
- In your QuickBooks, click Help at the top.
- Select Contact us.
- Provide a small information about your template concern.
- Select Let's talk.
- Click Start an email
Our doors are always open, so please visit us again if you have other concerns.
