How can I recreate a deleted invoice with the same/old invoice number ?

Hi there, info.

I can help you recreate the deleted transaction with the same invoice number.

You can manually enter the invoice number in the Invoice # field when creating an invoice.

Here's how:

1. Click the Plus icon (+) at the top.
2. Choose Invoice.
   
3. Complete the fields relevant to your invoice.
4. In the Invoice # field, enter the old invoice number. 
5. Click Save and Close.

I found helpful articles on how to create an invoice and change the number on the sales forms:

• Create an invoice in QuickBooks Online
• Change the number on invoices and other sales forms

Keep me posted if you have more questions. I'd be glad to help. 

hi there

Invoice # field is not editable in my online QB intuit, therefore I couldn't type the old deleted serial number.

Is there any solution to get the Invoice# Field editable ?

Hello there, @bh1.

I was able to edit and update the Invoice # field using a test account.

Since this isn't working in your end, I'd suggest we isolate this using a private browser. Depending on your browser, here's how:

• Google Chrome: Ctrl + Shift + N.
• Mozilla Firefox: Ctrl + Shift + P.
• Internet Explorer: Ctrl + Shift + P.
• Safari: Command + Shift + N.

Sign in to your QBO account again and perform the steps below:

1. Go to Sales and click Invoices.
2. Select the invoice and click the drop-down arrow for Action to View/Edit the transaction.
3. Once the transaction is open, go to the Invoice no. field and edit the number. 
4. Click Save and close when done.

However, if this transaction was on or before your company's closing date, please reach out to your accountant first. Editing the transaction will affect your books.

If you're able to edit your invoice number using the private browser, you can go back to your regular portal and clear your cache for a fresh start. If the issue persists, I'd recommend reaching out to our Online Support to check this further using a screen-share tool. 

I'll be around to help if you need anything else. Have a great day!

Can I delete and recreate an invoice with the same invoice no. even if a payment is linked to it

Thanks for joining on this thread, @anaxa.

Yes, you can delete and recreate an invoice using the same entry number. The steps are as easy as 1,2,3.

1. Go to the Sales tab on the left panel and choose Invoices to view all transactions.
2. From the list, select the entry you’re working on and click on it to see more details.
3. On the Invoice page, scroll down to tap the More menu and then choose Delete.
4. These actions will display a pop-up window informing about the deletion.
5. Click Yes to confirm.

Now, let’s link the payment to the transaction. Here’s how:

1. Go to the Sales tab on the left panel and choose Invoices to view all transactions.
2. From the list, select the invoice you’re working and then hi the Receive payment link under the Actions column.
3. This will lead you to the Receive Payment page.
4. Then, navigate to the Credits section to mark the box for the payment.
5. Press Save and close to keep the changes.

Let me share some articles that provide information on how to remove transactions and steps to how to find and edit a deposit.

• How to link a deposit to an invoice
• Void or delete transactions

If there’s anything else I can help you with, let me know by posting a comment below. I’m here to assist further. Enjoy the rest of the day.

HOORAY!!!

You win the helper prize for the day!

I was able to use your process and change the invoice number.

BEST HELP!

Barbara

Hello bh1. To make the Invoice Number field appear (and be able to edit it), when on any invoice page, click on the gear at the top right of the page. Then check the box to select "Custom transaction numbers". This will make the field appear and allow you to create or edit the invoice number.