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sohail6
Level 1
posted
‎July 04, 2025 05:24 AM
last updated ‎July 04, 2025 5:24 AM

I am trying to import an Excel file to update the product and services list. Specifically, I am attempting to change the sale price and cost of goods for existing items.

I am trying to import an Excel file to update the product and services list. Specifically, I am attempting to change the sale price and cost of goods for existing items. However, the system is denying the import, stating that the product names are the same. Even after attempting to import without changing the product names, the import is still denied with a message to "change the info in the highlighted fields and try again". Could you please provide some guidance on how to resolve this issue?
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1 Comment 1
Irene R
QuickBooks Team
QuickBooks Team
‎July 04, 2025 06:49 AM

I am trying to import an Excel file to update the product and services list. Specifically, I am attempting to change the sale price and cost of goods for existing items.

Thank you for reaching out, Sohail6.

 

I noticed that you posted twice in the Community forum about importing an Excel file to update your product and services list in QuickBooks Online (QBO). My colleague has already responded to your inquiry, and you can view their reply using this link: https://quickbooks.intuit.com/learn-support/global/manage-customers-and-income/re-if-i-am-trying-to-...

 

As always, the Community team is available 24/7. If you have follow-up questions, feel free to leave a reply below or post a new question.

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