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anil8
Level 1

I am unable to connect my HSBC India current account. Is is presently not available?

 
1 Comment 1
Catherine_B
QuickBooks Team

I am unable to connect my HSBC India current account. Is is presently not available?

I can walk you through connecting you bank account, anil8.

 

Did you receive an error message when you tried to link your account to the system? I'd suggest using the bank's URL when searching it so you'll connect the correct account.

 

However, if the bank is not on the suggested list of banks, you can request it. Just scroll down to the bottom of the search results and click Still can't find your bank? link. Enter the correct bank name and the bank's URL. Then, click Request

 

In the meantime, you can manually upload your bank transactions by going to your bank's website and download all needed transactions in a CSV file format. For more details, you can use this link: Manually upload transactions into QuickBooks Online.

 

If you're seeing bank error, you can use this article for your reference on how to resolve it: What to do if you get a bank error or can't download transactions in QuickBooks Online.

 

Let me know if you have other questions. I'll be here to help you. Take care!