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Hello, kunal.jain.
I'll be here to assist you in recording over payment made by your customer. We have two options to record the overpayment in QuickBooks. Either leave the overpayment as is and then apply it to the customer's upcoming invoice. Another way is to create a refund. I'll show you how to do it:
Option 1: Apply the credit to an invoice.
Apply the credit to an invoice you already created
Apply the credit to a new invoice
You can check this article for more information: Handle a customer credit or overpayment in QuickBooks Online.
Option 2: Refund the customer for the overpayment. For the detailed process of handling refund, please review this article: Record a customer refund in QuickBooks Online.
If there's anything else you need, please don't hesitate post them here. The Community is always open 24/7 for help. Have a great day!
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