Hello there, mykonoscosmo.
I've come up with a solution that can help you create tax invoices.
For now, let's perform some troubleshooting steps to isolate this. It could be a browser-related issue. We can use either of these shortcut keys:
- Google Chrome: Ctrl + Shift + N
- Microsoft Edge: Ctrl + Shift + P
- Firefox: Ctrl + Shift + P
- Safari: Command + Shift + N
If it works, go back to your regular browser and clear your cache. If we're still getting similar results, try using a different supported browser. It could be a temporary issue with QuickBooks and the current browser that you use.
However, if the issue persists, I'd recommend contacting our customer support team. They have a specific tool such as screen-sharing to help investigate this further.
- Click the Help icon on the top right.
- Select the Contact Us button at the bottom.
- Enter a short description of your concern and click Continue.
- Choose the method on how you'd be connected to support.
This article offers additional information about invoices: Create invoices in QuickBooks Online.
I'd like to make sure that you're able to create tax invoices, please let me know how it goes by posting a comment below. Best regards.
