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Hello there, @accounts-tizzycl.
Just to confirm, are you trying to view the Attachment feature on the Invoice page? If so, you may scroll down to see it.
Or, you want to view all documents attached to your invoices? If so, you can follow these steps:
- Select the Sales or the Expenses tab.
- Click the table Gear icon and click on Show More dropdown arrow.
- Check the box for Attachments to display the attachment column. The column will indicate how many attachments you have for a certain transaction.
For other options to view your attachments, please refer to this article: Attachments in QuickBooks Online.
However, if you don't have those options, let's access your QBO account using an incognito window to verify if the browser is causing this unusual behavior.
- For Google Chrome browser: Ctrl + Shift + N
- For Mozilla Firefox browser: Ctrl + Shift + P
- For Safari browser: Command + Shift + N
If it works fine, we can clear the cache of your regular browser. This helps remove any browser-related issues and refresh your browser's settings. Also, you can use other compatible browsers in QuickBooks Online.
For more hints, while managing your invoices and other transactions, you can also open the topics from our help articles: Help articles for QBO-International.
Know that you can always tap me on my shoulder if you ever need anything else with QuickBooks. I'll be around to back you up. Stay safe!