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siya-delogue-com
Level 1
posted
‎May 06, 2022 09:16 AM
last updated ‎May 06, 2022 9:16 AM

%Month% %Year% are not replaced with real values when invoices are generated. Any idea how to fix this ?

I am using templates.
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3 Comments 3
AlcaeusF
Moderator
Moderator
‎May 06, 2022 10:41 AM

%Month% %Year% are not replaced with real values when invoices are generated. Any idea how to fix this ?

Hello @siya-delogue-com,

 

We want to help you with your questions about the invoices. However, we need more information to provide the correct resolution and get this sorted out as quickly as possible.

 

Any screenshot you can add about the values showing on your end will help. You can add more details by clicking the Reply button below.

 

In the meantime, you can visit the following article to learn how to manage recurring transactions in QuickBooks: Review your recurring transactions in QuickBooks Online.

 

Please know that you're always welcome to post any questions you have in this space. Have a great day ahead.

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siya-delogue-com
Level 1
‎May 06, 2022 11:07 AM

%Month% %Year% are not replaced with real values when invoices are generated. Any idea how to fix this ?

Hello,

 

I have created a Recurring Bill with Interval as Monthly and start date as 01-Mar-2022

Then the line item Category as Rent and Description as Rent for %Month% %Year%. I was expecting that when the bill gets generated in April it will be read as Rent for April 2022 but the bill was generated as Rent for %Month% %Year%.

 

How do I generate bill with current Month and Year automatically in Recurring Bill Scenario ?

 

Best Regards,

Siya

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KlentB
Moderator
Moderator
‎May 06, 2022 01:21 PM

%Month% %Year% are not replaced with real values when invoices are generated. Any idea how to fix this ?

Thanks for the additional information, siya-delogue-com.

 

That seems very unusual. Normally, the recurring transactions should show a real number for the date instead of a percentage symbol. To isolate the issue, you can perform some browser troubleshooting steps. There are times that the stored temporary internet files cause strange behaviors in QuickBooks Online.

 

You can start by signing in to your QuickBooks company using a private window. This mode doesn't save your browsing history and site data. Here are the shortcut keys:

 

  • For Firefox or Microsoft Edge, press Ctrl + Shift + P.
  • For Chrome, press Ctrl + Shift + N.
  • For Safari, press Command + Shift + N.

After that, open the bill and check its transaction date. If it's now showing the correct numbers, go back to your regular browser and then clear its cache to start over fresh. Switching to other different browsers can also help resolve the issue. 

 

I'm also adding these articles to learn how to fix problematic recurring templates and help manage your recurring transactions:

 

If you have any other concerns with your other transactions, please let me know by leaving any comments below. I'll be here to lend a hand. Stay safe!
 

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