My accounts tab is only showing Company and invoice settings. The advanced and the other tabs that were there all disappeared.

I know how crucial it is to get the other features back in the settings, juan-manuel.

Before this incident happened, did you change the language in your account? If so, we have an open investigation about the options not showing on the Account and settings page after performing the action. Rest assured, our software engineers are actively working to resolve the problem the soonest.

To be added to the list of affected users, you'll want to get in touch with our Customer Care Team. Once we obtain get your company/contact information, status updates will be sent to you through email or text message. Here's how to connect with us: 

1. Click the Help icon on the top right corner of the screen.
2. On the pop-up panel, go to the Search tab.
3. Click the Contact Us button.
4. Enter a brief description of your concern in the description box.
5. Proceed with Continue, then choose Chat or Callback.
6. You may provide this investigation number to our representative for a faster transaction: INV-83244.

On the other hand, if the tabs just disappear suddenly without modifying the language, let's execute some troubleshooting steps to isolate this case. At times, the accumulated cache in your browser causes unexpected behaviors in the program. 

Start by accessing your QBO account in a private or incognito window. Please refer to the shortcut keys I've listed below:
 

• Google Chrome: Ctrl + Shift + N
• Mozilla Firefox and Microsoft Edge: Ctrl + Shift + P
• Safari: Command + Option + P

If that works, go back to your regular browser and then clear the site data to get rid of the junk files. Alternatively, you may switch to other supported browsers.

Finally, here's an article that you can read to learn what to do if some parts of QuickBooks Online's interface are cut off or there is no scroll bar to view them: Unable to see the entire page.

I'll be right here to continue assisting if you have further concerns or questions about using our software. Feel free to leave the details below and I'll get back to you.

Welcome back, @juan-manuel.

I want to ensure the tabs on your Account and Settings menu show up so you can get back to business.

Before we proceed, may I know if you changed the language in your account? This will help us confirm if your issue matches our ongoing investigation.

In the meantime, while the suggested troubleshooting steps shared by my colleague above didn't work, I recommend contacting our QuickBooks Support Team. This way, they can further check on this matter and provide in-depth troubleshooting steps to get this resolved.

To reach them, you can follow the steps below:

1. Sign in to your QuickBooks Online (QBO) account.
2. Click the Help button.
3. In the QuickBooks Assistance chatbox, select Talk to a human and choose I still need a human.
4. Select Contact Us.

You may want to change company information or personal email addresses in QBO. This article will guide you through the process: Change company name, address, email address, and privacy settings.

Come back to this post and let me know how it goes, @juan-manuel. The Community team is always here to help.

Two months without fix this issue.
For @KlentB: What happened with your software engineers. Are they actively working in this issue for two months or more?
For @Mark_R: Are you sure that your "QuickBooks Support Team" help us? They limit to tell us that we must wait for a response via e-mail.
What's up with this issue?

https://quickbooks.intuit.com/learn-support/global/manage-your-account/advanced-does-not-show-up-in-...

I appreciate you chiming in on this thread, Marvin.

As I've checked our resources here, this issue is still tagged as an ongoing investigation. Please know that this isn't the kind of experience we want you to have, and we know how time-consuming it is when something isn't working. As QuickBooks aims to prioritize and address your concerns, our product engineers are working diligently to fix this as soon as possible.

Also, we're unable to provide an exact time frame on when this will be resolved. To receive further updates about this issue, I'd recommend going through your emails from time to time.

Moreover, if you want to change or update your company information, you can check out this article: Change company name, address, email address, and privacy settings.

I appreciate your patience as we work through this. If you have any other concerns, feel free to comment below. We're here to help.