How can I hide the cost on the inventory iterm from the user that I do not want to see the cost of the items but they can see the selling price only. Thank you.

That's a good question, @Sombo,

At the moment, all users granted with full access to the company file can view item costs. Having the option to assign user limitations for QuickBooks products and services is a great idea.

To learn more about user permissions and types in QuickBooks Online, see the following article:

• User types in QuickBooks Online

• Add, delete, or change user access

• Add and manage custom roles in QuickBooks Online Advanced

Your voice is important for us to help improve our products and services. I'll be relaying this feature preference to our Developers for review. In the meantime, if you don't want other users to view the actual cost of a certain product, you can manually remove it and only enter it in the transaction when making a purchase of inventory.

1. Go to Settings ⚙ and select Products and Services.
2. Highlight the item, then select Edit from the Action column.
3. Under Purchasing information, leave the Cost field blank.
4. Hit Save and close after.

When you order suppliers from a vendor, enter the cost manually on the bill. This workaround is optional.

Let me know if there's anything else I can help you. I'll be right here if you need further assistance with QuickBooks. Have a good one!

Hi,

thanks, and it may not work out for me as I have so many items. QB should have an option in the next update. 

However, I also have a problem if I gave the user as admin then they can see all the company financial report, this also should have the restriction option, if they can go to P&L and some other critical info that set by the master admin or business owner. That's the limitation of Quickbooks online now. 

@Sombo 

Consider having a CRM app for your sales team and integrate it with your QBO. They don't need to access QBO any longer.

i have an employer and employee login, i dont want employees to see the cost of the items otherwise it defeats the purpose of a second login , how do i remove that. if we cant do it. we are cancelling all our 40 accounts.

email me at [email address removed]

Thanks.

i have an employer and employee login, i dont want employees to see the cost of the items otherwise it defeats the purpose of a second login , how do i remove that. if we cant do it. we are cancelling all our 40 accounts.

email me at [email address removed]

Thanks.

Hello, Ray_D.

I'll share some information regarding the association of the item's cost data with the user access rights. 

As mentioned by Jen_D, all users can see the cost of the items (Except for Standard user with "None" access or Reports only). The reason is that the "cost" data is tied to the access rights of Suppliers or Customers (depending on the access restrictions). 

You can review this article when setting up users and their access rights: User types and user permissions in QuickBooks Online.

Although, if you don't want the employees to see the cost of the items from the Products and Services page, you can remove the columns:

1. Log in to your employee credentials (or have your employee log in to the company file).
2. Click the gear icon, then choose Products and Services. 
3. Click the small gear icon right above ACTION.
4. Uncheck Cost or Sales price (and any other information you don't want to show).

Note: QuickBooks saves this view until the employees clear their browser's cache or switch to another one. This is also revert back to the original view if they use another computer. 

More options to customize a user's access rights might be added in the future. Our developers are working on new features for QuickBooks Online. Please check their release notes in our QuickBooks Blog for updates. 

If you need assistance managing your QuickBooks Online account, you can look for guides from our Help Articles here. 

I'm willing to help again if you have other questions regarding the features in QuickBooks Online. Just reply here or post a new question and I'll get back to you. 

If you do so, how can you calculate your margin?

I am having the same issue , I dont want employees to know the cost price , it should be only accessed by the admin.
Did you get the solution ?

I understand the importance of hiding the cost price in QuickBooks Online (QBO), bashaar. I'm here to share insight about this. 

At the moment, item costs are visible to all users with full access to the company file. Meanwhile, we can remove the column displaying the cost of the items on the Product and Services page. I've added a screenshot for your reference. 

To learn more about the different options for user roles and access permissions, here's an article you can review: User roles and access rights in QuickBooks Online. 

For managing users in QBO, I've added this helpful resource to give you more insights: Add and manage users in QuickBooks Online. 

Loop me in if you have other concerns about managing users and access in QBO. I'd be glad to assist you. Take care.