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A warm welcome to the Community, user74555.
I can provide you the step-by-step process to write off an invoice and post it as bad debt in QuickBooks Online.
Step 1: Check your aging accounts receivable:
Step 2: Create a bad debts expense account:
To complete the process, you can go through this article for the other steps: Write off bad debt in QuickBooks Online.
We also offer an awesome guide on sales reporting in QuickBooks Online that is sure to be of assistance.
Don't hesitate to drop me a reply below if you have any other QuickBooks concerns. I'll be around to provide additional assistance. Have a good one.
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