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Good day, hhcskenya,
I'm here to help change the opening balance of your customer in QuickBooks Online (QBO).
QBO automatically creates an invoice once you enter an opening balance. You'll want to open the invoice and change the amount from there. This way, you can enter the correct amount in this field.
Let me show you how:
Feel free to read through this article for more details: How to enter outstanding balances for customers and vendors.
Should you need anything else, please let me know. I'm always around to help.
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