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I got your back, @mukesh3.
To clarify, are you referring to adding the ID number of your customers to their profiles? If yes, the option to do so is unavailable. No worries, I've provided a few workarounds you can use.
You can utilize the Notes or Other field to add their ID numbers. However, this will not show on the sales form you'll make for them, you can only see it on the customer page. Here's how to do it:
If you want the ID number to be displayed on their sales forms, you can add a custom field to your template. Once done, manually enter the information when you create a transaction for them. Let me guide you how:
For reference, check out this article: How to add custom fields to sales forms and purchase orders. It also includes steps on how you can inactivate or edit a custom field.
Another option is to add the ID number in the Company field from the customer page if you don't want to manually add them for every transaction. This information will both show on their sales form and their profiles. Refer to the steps below:
Getting a list of your customers’ outstanding balances will help you determine how much still due and how long they’re past due are. You just simply need to run the accounts receivable ageing report to have this data.
I'm always around here in the Community if you need further assistance about making customer ID numbers. Just simply click the Reply button to add your response. I'll be waiting for your results. Take care.
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