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godsbrainy-gmail
Level 1
posted
‎February 19, 2022 08:01 AM
last updated ‎February 19, 2022 8:01 AM

I am unable to add 'pay now' to invoices. There is no payment tab either in my account GUI. What should I do?

 
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2 Comments 2
Fiat Lux - ASIA
Level 15
‎February 19, 2022 09:00 AM

I am unable to add 'pay now' to invoices. There is no payment tab either in my account GUI. What should I do?

Do you need to accept payments on your invoices? Where is your company located? You will need a 3rd party solution to do so. 

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ReymondO
QuickBooks Team
QuickBooks Team
‎February 19, 2022 11:14 AM

I am unable to add 'pay now' to invoices. There is no payment tab either in my account GUI. What should I do?

Hi there, @godsbrainy-gmail.

 

Are you trying to accept electronic customer payments in QuickBooks Online? If so, this feature depends on your QuickBooks region/country. 

 

If your customers are unable to see the Pay now option, that means the online payments for the invoices isn't available for your country. 

 

I'd suggest following the recommended steps given by Fiat Lux - Asia. Just go open your QuickBooks Online account and go to the Apps menu. From there, search for the app.

 

I'm also adding this resource to help you manage invoice fees in QuickBooks: Record invoice payments in QuickBooks Online.

 

Keep in touch if you have other questions about handling invoices in QuickBooks. I'll be happy to lend a helping hand. Stay safe always.

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