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jennyhan
Level 1

I'd like to get the guide to enter invoice payments manually!

Hello, I'm Jenny from Netkiller., Ltd.

Here're some questions.

 

First, We receive payments outside of QuickBooks, so we have to enter 'Paid' in each invoice if it's paid.

But cannot find the guide about it on Support Q&A and youtube. (https://www.youtube.com/c/quickbooks/videos)

Also, I wonder if I can delete or modify it after entering payments.

Could you let me know the support guide and youtube video to process it? 

 

Next, I found there're many menus on Quickbook video, which is differernt from ours.

How can we use those menus like 'Sales'? We can see only some menus.

 

I'm looking forward to your quick reply!

Thank you.

 

5 Comments 5
Fiat Lux - ASIA
Level 15

I'd like to get the guide to enter invoice payments manually!

For your reference

https://quickbooks.intuit.com/learn-support/global/manage-customers-and-income/record-invoice-paymen...

 

Should you need to record the data in bulk, you may need a 3rd party importer tool.

CustomerPaymentMethodDepositToAccountInvoiceApplyToLineAmountPrivateNoteCurrencyExchangeRate
Janice JohnsonCheckChecking101100.00   
Leonard Walker IncCheckChecking102138.78   
Lisa SmithCheckChecking103126.50   

 

https://transactionpro.grsm.io/qbo

 

jennyhan
Level 1

I'd like to get the guide to enter invoice payments manually!

Thank you!

 

How about my other questions??

 

" I wonder if I can delete or modify it after entering payments.

Could you let me know the support guide and youtube video to process it? "

 

" Next, I found there're many menus on Quickbook video, which is differernt from ours.

How can we use those menus like 'Sales'? We can see only some menus. "

https://www.youtube.com/watch?v=kzgHsdRhguQ

 

Please reply about them!!

Fiat Lux - ASIA
Level 15

I'd like to get the guide to enter invoice payments manually!


@jennyhan wrote:

" I wonder if I can delete or modify it after entering payments.

Could you let me know the support guide and youtube video to process it? "

Utilize a 3rd party tool as I have mentioned earlier. Export your data out, modify any field you need, and import them back into your QBO.

jennyhan
Level 1

I'd like to get the guide to enter invoice payments manually!

What if we don't need to record the data in bulk? 

We just want to know the way in QBO without  3rd party,

in case of editing payment status or price after entering payments.

We just do one by one, not bulk.

Jen_D
Moderator

I'd like to get the guide to enter invoice payments manually!

I can guide you how to record payments in QuickBooks Online, @jennyhan,

 

There are a few ways to receive a customer payments in our program, and I have outlined them below for you.

 

Option 1: Enter a deposit for bulk payments.

  1. Go to the + New icon and choose Bank Deposit.
  2. Proceed to the Add funds to this deposit section.
  3. Enter the customer names in the Received From column.
  4. Make sure to use Accounts Receivable for the Account so you can link it to the invoice.
  5. Add a Payment Method then the respective amount you received.
  6. Once done, you will need to link the payment to individual invoices. You will see the steps here in this article: How to link a deposit to an invoice?

 

Option 2:  Receive payment on the invoice transaction.

 

  1. Open the saved invoice.
  2. Click the Receive Payment button below Balance Due.
  3. If you don't see this option, click the Save button at the bottom.

Option 3: In the Receive Payment window.

 

  1. Go to the + New icon then Receive Payment.
  2. Pick the customer's name in the Customer drop-down.
  3. Next, click the Invoice number to pay below Outstanding Transactions.
  4. Under Payment method, select the the right method you received.
  5. Once done, press Save and new or Save and close.
     

In case you want to edit an invoice for price changes, you can always delete the payment to correct it. To do that, find the transaction and click More at the bottom to get the Delete option.


 

After deleting, edit the invoice and receive the payment again.

 

For your reference to some related articles and tutorials to help you learn more about the processes and tasks in QuickBooks Online:

 

If you have any other questions about this or need anything else in QuickBooks, feel free to connect with me again. I'll be right here to lend you a hand. Have a nice day!