I appreciate you confirming that your subscription has been paid, Kilnwood. I understand how being unable to send invoices or manage your tasks as expected can disrupt your business workflow.
To better assist you, could you let us know the specific error message you're seeing when sending the invoice? This additional information will help us better understand your case and provide the appropriate solution.
For now, let's check if the subscription is active by following these steps:
- Head to the Gear icon in the upper-right corner of QuickBooks.
- Under the Profile section, choose Subscriptions and Billing.
- Confirm that the subscription status appears as Active.
If your subscription is active, I recommend logging out of QuickBooks and logging back in to refresh the system.
Once you're back, create and send an invoice again.
This thread will remain open for any further questions or clarification. We're always here to assist.
