Invoice 2475 10/20/24 says funds are processing but not deposited. Please advise, - Cory

We're committed to ensuring funds are securely deposited into your account as soon as possible, Cory. Allow me to explain why funds are being processed before being deposited.

If this is your first time receiving invoice payments with QuickBooks Payments, please know that the funds will be deposited within five business days. The first deposit may take longer as QuickBooks is processing your account details. However, once your account setup is complete and everything is fully operational, you can expect future payments to be deposited significantly faster.

Also, funds are being processed depending on your chosen payment method. Payments made through a credit card will be credited to your bank within two to three business days, while bank transfers may take up to five business days to process.

Meanwhile, let's take a moment to look into the current deposit speed for your product within QBO:

1. Sign in to your QBO account.
2. Go to the Settings icon in the upper part of the page and select Account and Settings.
3. Click on the Payments tab.
4. Review the Deposit Speed section.

On the other hand, we can also check the status of your payment transactions within your Merchant Service Center, monitor your transaction statuses, and identify any discrepancies or issues that may arise during the payment process:

1. Sign in to the Merchant Service Center.
2. On the Activity & Reports section, select Transactions.
   
   
   
   
3. Adjust the date range if necessary, then click Search.
4. You can see the status in the Status column.

Here’s a comprehensive guide on how to locate and transfer payments to the Undeposited Funds account in QBO. This will ensure that your payments are properly organized and visible in the Bank Deposit window: Find missing payments you want to deposit in the Bank Deposit window.

Our community forum is a dedicated space where you can seek further guidance on any questions related to invoices or invoice payments. If you ever find yourself unsure or in need of assistance, please feel free to reach out to us.