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It's great to see you here, infinitetechnolg. Let me share some information about the availability of the snap receipt feature in QuickBooks Online (QBO).
The availability of the Snap Receipt feature may vary depending on your location. It's only available in selected regions such as the United States, the United Kingdom, Canada, and Australia. However, you can look for a third-party app that will allow you to capture receipts if you're using a different version.
If you wish to have a Snap Receipt feature in your region, send a request to our Product Development Team. They will consider your feedback and might implement it in the future. To proceed, follow these steps:
For Android devices:
1. On the Menu button, select the Gear icon.
3. Scroll down to the Help section to choose Feedback.
4. Enter your suggestion, then tap Send Feedback.
For iOS devices:
1. Go to the Menu ☰ icon and select Help & Feedback.
2. Click App Feedback to type in your product suggestions.
In the meantime, consider manually attaching files to your transactions. Here's an article for the instructions: Attachments in QuickBooks Online.
Moreover, I'm including some resources to help you navigate the program easily:
Feel free to leave any questions or concerns about the Snap Receipt feature or anything related to QuickBooks Online. I'm always here to help you. Have a great day!