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1234matt
Level 1

Sales data and customer data of a complete month is missing.

We recently started using QB online and added a whole month of sales and customer data for July. All this data appeared correct in sales which seems to have now vanished. Existing invoice numbers are all sequential, no numbers seem to be missing. Expense data is still there. I am clueless. Checked Audit reports for deleted items but its all clean. Checked chart of accounts also no data for July.
Solved
Best answer September 30, 2021

Best Answers
Fiat Lux - ASIA
Level 15

Sales data and customer data of a complete month is missing.

Try opening your QBO account on private/incognito browser.

View solution in original post

2 Comments 2
Fiat Lux - ASIA
Level 15

Sales data and customer data of a complete month is missing.

Try opening your QBO account on private/incognito browser.

1234matt
Level 1

Sales data and customer data of a complete month is missing.

Thank you for your reply.