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Hi there.
Thank you for reaching out with your question about recording SumUp transactions in QuickBooks Online. When the funds deposited into your bank account from SumUp don’t directly match the invoice amount due to the deduction of processing fees, it's important to record both the full sales amount and the SumUp fee accurately. The reason why processing fees aren't included in your QBO transactions is likely due to their system's way of recording your transactions. The original amount of the invoice might be audited separately from the processing fee.
To handle this, you'll need to manually create a bank deposit transaction to record the processing fee into the appropriate account. Here's how:
Moreover, you can also learn how to add a deposit to an invoice in QuickBooks Online.
By recording the full sales amount in a sales receipt and detailing the SumUp fee as an expense in the bank deposit, you ensure accurate tracking of both sales and expenses. This method reflects the income received and the fee deducted inline with best accounting practices.
If you have any further questions or need additional assistance, please don’t hesitate to reach out again. We're here to help ensure your accounting records are accurate and up-to-date.
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