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There are possible reasons why an expense is calculating incorrectly, @sanoj-tokenz-com.
When you create the expense, and the item's amount is incorrect, be sure to review the cost rate and account used.
Here's how:
Also, check if the expense is taxable or not. The calculation may depend on the tax rate you're using.
See the sample screenshots below:
If the same problem, I'd suggest performing troubleshooting steps. At times, the stored data can cause some issues in your browser's web pages.
You can press the following keyboard shortcuts :
Once logged in, go back to the expense page and re-create to check if the amount is correct. If that works, you can clear the cache depending on which browser you're using through this helpful article: Delete Temporary Internet Files. Clearing the cache or cookies is the best way to get a clean slate. Using another compatible browser is a good alternative too.
If the issue persists, I'd suggest contacting our Customer Care Team. They can pull up and investigate your account in a guarded place. To ensure we address your concern on time, our QuickBooks Support is available every Monday- Friday, 9:30 AM- 6: 00 PM, IST.
Let me guide you how:
You can always open the expense report by going to the Report tab to check the supplier transactions. You can customize too to show the specific details. For more information, check out this article: Run reports by class.
Let me know if you have follow-up questions. I'm always here to help. Take care always.
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