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Cheffiecaro1
Level 1
posted
‎March 05, 2023 11:05 PM
last updated ‎March 05, 2023 11:29 PM

Error Code

Hi All. I'm using Quickbooks Online Plus Global version. I use it on Safari and on Chrome. 

 

When on a supplier page, where there are bills and payments that aren't matched up and closed, I would like to go into Make Payment, and then click on all the bills and all the credits that are available and Save and Close. Quickbooks won't let me do it - it comes up with

 

Something's not quite right

Unexpected Problem-30045 

 

I have cleared all browsing history and cleared the cache, I have also tried both Chrome and Safari. Anyone have any other ideas?

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1 Comment 1
AileneA
Moderator
Moderator
‎March 06, 2023 12:39 AM

Error Code

Hello, Cheffiecaro1. 

 

I appreciate you for performing some troubleshooting steps to resolve the issue. Since it didn't work, I suggest reaching out to our customer support team. 

 

This way, one of our agents will be able to pull up your account and help determine with the error you've encountered. 

 

Here's how to reach them:

 

  1. Sign in to your QuickBooks Online company.
  2. Select the Help (?) menu.
  3. Choose the Assistant tab.
  4. Click the Talk to a human option.
  5. Press Get help from a human.
  6. Tap either the Chat with us or Have us call you button. 

 

Please know that the availability of support depends on which type of subscription you're using. You can check out this article for our contact information. Click on the QuickBooks Online drop-down to see the most updated support schedule: Support hours and types.

 

Know that if you need any additional help with QuickBooks, I'm only a few click away. I'll make sure you're all set. Have a great day!

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