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accountingtz-glo
Level 1

I have a problem with code 2999 it keeps transaction which i intend to delete them completely but keeps showing the total amount as uncategorised assets. please help me

those transaction were double posted so when i delete it goes to uncategorized asset.  
1 Comment 1
RogelioL
QuickBooks Team

I have a problem with code 2999 it keeps transaction which i intend to delete them completely but keeps showing the total amount as uncategorised assets. please help me

Let me help you fix your bank transaction.

 

To begin with, may I ask what kind of transaction you deleted and for further details about the code 2999? Any additional information will be appreciated.

 

In the meantime, let's fix your deleted transaction. To begin the process, let's undo the deleted transactions:

  1. Go to the Transactions or Banking menu.
  2. Select the Banking tab and choose the appropriate bank account.
  3. Click the Reviewed tab.
  4. Locate the transactions that were double posted and select Undo from the drop-down arrow in the Action column.

 

After this, let's recategorize the transactions:

  1. Go back to the For Review tab.
  2. Find the transactions you just undid.
  3. Recategorize them correctly to avoid them being marked as uncategorized assets.

 

Once done, we can now delete the correct transactions:

  1. Once the transactions are correctly categorized, you can delete the duplicate ones.
  2. Ensure the remaining transactions are correctly categorized to prevent them from going to the Uncategorized Asset account.

 

You can also check your Chart of Accounts and review the Uncategorized Asset account to ensure no unwanted transactions are left.

 

Once done, you can check out this article to learn how to reconcile your account to keep your records accurate: Reconcile an account in QuickBooks Online.

 

Let me know if you have further concerns about your transactions. Keep safe.