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I appreciate you letting us know, Adoverstr. When making deposits of a refund from a vendor, you'll have to create a supplier credit to record the funds accurately. Let me show you how.
In QuickBooks, account registers are utilized to track transactions based on where they came from. With this, you're unable to make deposits of a refund from this page. Thus, let's record a supplier credit or refund from the +New icon.
To do these, if you don't enter bills to track your expenses, you can create Bank Deposits to track the amount refunded by the vendor.
However, if you deposit a supplier credit when no expense has occurred, you can refer to these steps:
Once done, deposit the money you got from the supplier. Here's how:
You may also check out this reference if you enter bills you plan to pay later: Enter supplier credits and refunds in QuickBooks Online.
Moreover, you'll want to run a report with supplier totals to give you insights into managing your business expenses.
With the information mentioned, you can keep track of your expenses and manage your overall finances. If you encounter other concerns, I'll be around on this thread to assist you.
Thanks for your response, but that does not fix my problem. When I try to add a deposit to the register or post a check, I do not have the option to save. I only have a cancel button. I am using QBO online through Google Chrome. I am not using the desktop app.
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