I can help you enter your payments, gymoption.
Before anything else, I'd like to verify what payment entry you;re trying to record in QuickBooks Online so I can walk you through the detailed steps. All the transactions you want to create are located in the +New button.
If you're referring to customer or invoice payments, you can select the +New button from the left menu and click Receive Payment. However, if you're customer paid you immediately, you can enter a sales receipt. For more details about recording customer payments, click here.
Vendor payments, on the other hand, you can create a Pay bill option to link it against a Bill or write a Check or Expense.
If you're referring to other ways of creating a payment entry, you can always leave a reply and I'll surely help you through it. Take care!
