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drumadoredrumschool
Level 1

Quickbooks isn't accepting my VAT number. I'm Irish and just went on the revenue site to make sure my number was valid and it is. No idea why it won't accept it.

 
1 Comment 1
Jessavell_A
QuickBooks Team

Quickbooks isn't accepting my VAT number. I'm Irish and just went on the revenue site to make sure my number was valid and it is. No idea why it won't accept it.

QuickBooks will perform a quick validation check once you've entered your VAT number to verify if it's correct, Drumadored.

 

For Ireland, the VAT number always starts with IE and is followed by 8 or 9 characters, which differ depending on whether the number is for an individual or a company. The final character is an alphabet letter.

 

In the meantime, you can perform browser troubleshooting steps to determine if the issue is related to your browser. Start by accessing your QuickBooks account in incognito mode. You can use the following shortcut keys:

 

  • Google Chrome: press Ctrl + Shift + N
  • Microsoft Edge: press Ctrl + Shift + N
  • Safari: press Command + Shift +N

 

Input your VAT number again. If this works, clear the cache of your regular browser to eliminate any accumulated data that can cause unexpected behavior in web-based programs. Alternatively, you can use another supported browser or device, as the one you're currently using might have a temporary issue.

 

If the problem persists, please reach out to our live support team, who will investigate the matter and assist you further. They can provide you with more specific guidance and help resolve the issue.

 

Once you have successfully set up your VAT number, you can proceed with managing and editing your VAT rates. Although this article is targeted at users in the UK, the process is also applicable to your region.

 

Let me know if you have any questions about VAT. Just leave a comment below.