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ontheroadmechani
Level 1
posted
‎May 21, 2025 08:59 PM
last updated ‎May 21, 2025 8:59 PM

Hi the expenses shortcut cut has completely from the app. I use this alot. How do I get it back. Many thanks

The expenses shortcut has gone from the app. I use this alot. I've tried refreshing it. I use it alot. many thanks
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1 Comment 1
Carneil_C
QuickBooks Team
QuickBooks Team
‎May 21, 2025 10:37 PM

Hi the expenses shortcut cut has completely from the app. I use this alot. How do I get it back. Many thanks

Hello, ontheroadmechani. We understand how difficult it is to navigate the absence of the expense shortcut on your QuickBooks Online (QBO) app. We'll ensure that your concerns are passed on so that we can consider a more streamlined approach to addressing this issue.

 

I appreciate the troubleshooting steps you’ve taken. Since the issue persists, I recommend reaching out to our Live Customer Support Team, as they are the best option to further investigate what’s causing the shortcut feature to be missing from the app and to create a ticket if necessary. You can use the steps below to contact them while using QBO on your browser:

 

  1. Sign in to your QBO company.
  2. Click (?) Help.
  3. Select the Assistant tab to get help from the QB assistant.

 

Otherwise, you can still utilize the expense feature on your mobile browser. Check out this article for in-depth information: QuickBooks Online Access for Mobile Devices.
 

Additionally, you can customise your reports to see the income and expenses of your business.

 

If you have further questions about your expenses in QBO, please reply to this post. The QuickBooks Community team is committed to supporting your business success, ontheroadmechani.

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