I want to sort this out, Calvo, but I’ll need additional information from you.
Could you please clarify if you are having trouble processing a bill in the QuickBooks Online (QBO) app, or if the issue is related to your subscription or billing on your Apple account? Understanding the specific problem and your intended outcome will allow us to provide the most accurate and effective solution for you.
Also, please confirm whether you are using the desktop or mobile version of the app to ensure we provide efficient and tailored solutions.
In the meantime, if the issue is related to the app's technical functionality, I recommend refreshing or offloading the app’s data to free up the storage and eliminate potential hiccups without deleting your documents and data in the app.
For mobile devices, follow the steps in this article under section 11: See your latest data: Getting started with the QuickBooks mobile app. Although this resource is a UK article, the steps and information are applicable in the ROW region.
You can also uninstall and reinstall the app to have a fresh installation of the QBO application with all the latest updates and bug fixes.
I'll keep this thread open for future updates and communications.
