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easternpeakbilli
Level 1

Reclassify transactions does not work

 
1 Comment 1
Angelyn_T
QuickBooks Team

Reclassify transactions does not work

It's nice to have you here on the Community page, @easternpeakbilli.

 

Let's figure out the possible reasons why you aren't able to reclassify transactions in QuickBooks Online.

 

To get started, may I know what specific error message you've received when reclassifying your transactions? This way, I can gather enough information and share with you the correct resolution of the issue.

 

Just in case you're experiencing browser issues, I recommend modifying your transactions using a private window. This browser prevents any virus infections that can cause unexpected behavior when using QuickBooks. Sometimes, too much cache data stored on your regular browser causing unusual behavior while working with QuickBooks.

 

To save you time, use either of these keyboard shortcuts:

 

  • Google Chrome: Ctrl Shift N
  • Safari 11 or newer: ⌘ Shift N
  • Mozilla Firefox: Ctrl Shift P
  • Microsoft Edge: Ctrl Shift 

 

If it works fine, go back to your original browser and clear its cache to start fresh.

 

Also, you may use other supported and up-to-date browsers for an additional fix.

 

For additional tips about reclassifying transactions in QuickBooks, you can check out this article.

 

I'm looking forward to hearing from you again. If there's anything else you need help with QuickBooks, please let me know by adding a comment below. I'm here to help. Thanks for coming and may your holidays be full of warmth and cheer!