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The employee button dont work will i cant add the deatails of the employee

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QuickBooks Team

The employee button dont work will i cant add the deatails of the employee

I've got some troubleshooting steps to help you access the Employee button in QuickBooks Online, liopard1998. I'll write it down so you can continue adding details to their profile.


One possible factor that can affect the program's performance is cache-related issues. It can affect the program's performance and hinder you from doing your tasks smoothly. Thus, let's check if the problem is within your browser and eliminate the cause of this issue. You can start by opening your account through an incognito or private window. These are the keyboard shortcuts you can use to access one:


  • Google Chrome: Ctrl + Shift + N
  • Mozilla Firefox: Ctrl + Shift + P
  • Microsoft Edge: Ctrl + Shift + P
  • Safari: Command + Shift + N


 Once logged in, see if you can access the Employee button and add your employees' info. If this works, you can clear your browser's cache. Here's an image for Google Chrome users:


You may also use other supported browsers and devices to access your QBO account. 


However, if the issue persists, this might be caused by a pop-up windows blocker. It blocks the window when you click a button or link. You can check out this article to troubleshoot this: Why doesn't anything happen when I select a button or link?


Furthermore, you can use the reports available in QuickBooks to view your employee information and financial status. 


You're always welcome to post or comment if you need further assistance with other QuickBooks-related concerns, liopard1998. I'll get back to you whenever you need. Have a great day!