cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Have a question you would like to ask our community of experts and fellow QuickBooks Accountants and SMB's? Post a question here
rajesh3
Level 1

Auto debit of quickbooks online subscription stopped ?

 
1 Comment 1
JasroV
QuickBooks Team

Auto debit of quickbooks online subscription stopped ?

Good to have you in the Community space, Rajesh.

 

The auto-debit of QuickBooks Online (QBO) subscription is still active. QuickBooks will debit your account when it's time to renew. To verify this, you can check your billing history and see if your account has been debited. Let me show you how:

 

  1. Go to the Gear icon.
  2. Select Account and settings.
  3. Select the Billing & Subscription tab.
  4. Then click the View Payment History hyperlink. There, you'll see your payment history and the date when QBO will debit your account.

 

If your account is scheduled to be debited but haven't been billed, you'll want to log out and log in to your QBO to refresh the system and for the updates to take effect. If this is not the case, I recommend contacting our support team. There, they can look into your account and verify the reason for your delayed bill. Ensure to review their support hours to know when agents are available.

 

Additionally, I've also added these links that you can read in case you want to update your billing subscription and billing cycle:
 

 

In case you need more assistance with your billing subscription, feel free to tag me in your response. I'll be here ready to help you out.