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accounts-fita-in
Level 1

Can i contact support team to discuss about resubscription

 
3 Comments 3
ChristieAnn
QuickBooks Team

Can i contact support team to discuss about resubscription

Welcome to the QuickBooks Community, accounts-fita-in. I'll ensure you'll be routed to the right support team to discuss resubscription. Beforehand, I can share detailed steps to make sure you're able to reactivate your QuickBooks Online account. Please follow the steps below.

 

  1. Log in to your QuickBooks Online company.
  2. Go to the Gear icon ⚙ at the top.
  3. Under Your Company, choose Account and Settings.
  4. Choose Billing & Subscription. Then Subscribe, and enter the updated company profile.
  5. Hit Save.
  6. Select Payment Information type (Credit/Debit card or Net Banking) and enter your bank information. 
  7. Click Resubscribe.

 

 

For additional information, you can click this article: How to resubscribe or reactivate QuickBooks Online.

 

If you want to know more about subscriptions, I suggest going to the Help icon. From there, you can contact us through messaging and they're open M-F, 9:30 AM to 6:00 PM. Please note that calling or reaching our QuickBooks Support Team directly is unavailable. This is because we have other ways for you to get in touch with our representatives to ensure you are routed to the right support team.

 

Here's how:

 

  1. Sign in to your QuickBooks Online company.
  2. Go to the Help menu.
  3. Type your question in the search box below in the QB Assistant section.
  4. Select Contact Support Team.
  5. Click No, I still need help.
  6. You'll be routed in the Choose a way to connect with us page.
  7. Choose Chat.

 

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Please refer to this article to see different information on how you can review your subscription info, view your payment history. and upgrade or downgrade your subscription: Update billing, payment, and subscription info in QuickBooks Online.

 

Let me know if there's anything else you need help with. Know that I'm always here to help you anytime. Take care and keep safe!

7620687262
Level 1

Can i contact support team to discuss about resubscription

Need to Resubscription and make payment,please call me at [Removed] or share your support team no 

GlinetteC
Moderator

Can i contact support team to discuss about resubscription

Thanks for joining this thread, 7620687262.

 

You can resubscribe and make payment by following these steps:

 

  1. Go to the Settings icon, then choose Account and Settings.
  2. Select Billing & Subscription, then Subscribe and enter the updated company profile.
  3. Click Save.
  4. Select your payment Information type (Credit/Debit card or Net Banking) and enter your bank information.
  5. Click Resubscribe.

Although, we have another go at helping you over our Chat support too. You can connect with our QuickBooks Support for India via live chat from M-F, 9:30 AM to 6:00 PM. Here's how:

  1. Go to this link: https://help.quickbooks.intuit.com/en_IN/contact.
  2. Select QuickBooks Online.
  3. Click on Search for something else and enter your concerns in the Tell us more about your questions.
  4. Tap Search.
  5. Click on Start a message.

I'll be right here if you have any additional questions about resubscribing your account in QBO.