We can perform some troubleshooting on your Adobe Reader/Acrobat, fortesa. Allow me to share the steps to guide you through the process.
Updating and repairing Adobe Reader/Acrobat can resolve most issues with printing or downloading in QuickBooks Online (QBO). Please check this website for detailed instructions on updating the Adobe Reader/Acrobat to the latest version: Install Acrobat and Reader updates.
If the issue persists, you need to repair your Adobe installation. Here's how:
- Ensure closing Acrobat/Reader and all open web browser windows.
- At the bottom left of your screen, pick Start.
- Enter Control Panel and click Enter.
- Choose Programs and Features, then Acrobat or Adobe Reader.
- Select Uninstall/Change and select Next in the Setup dialog box.
- Hit Next, Repair, then Next again.
- Pick Install and Finish once the process is complete.
- Restart your computer and sign in to QBO to print and download your file.
However, if the error simultaneously occurs, please proceed to this article for additional troubleshooting: How to update, repair, or re-install Adobe Reader/Acrobat.
On the other hand, you might want to run reports when you need to get valuable insights into your business finances with the guide of these resources:
I'm always around to deliver relevant information whenever you need assistance fixing PDF issues in QuickBooks Online. Just click the Reply button to notify me on this thread.
