cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Announcements
NEW Connect to DBS IDEAL direct bank feeds Click here
finance-printexp
Level 1
posted
‎June 26, 2024 09:26 AM
last updated ‎June 26, 2024 9:26 AM

Hi, good day. Our 1 month trial just ended today. We are trying to resubscribe and avail the 90% discount but the amount to be paid is not discounted. Please help. TIA

 
Reply
2 Comments 2
4Gal
Level 11
‎June 26, 2024 09:39 AM

Hi, good day. Our 1 month trial just ended today. We are trying to resubscribe and avail the 90% discount but the amount to be paid is not discounted. Please help. TIA

The discounted rate is only for a new blank QBO account. You will pay the regular rate when using the trial account.

Reply
JamesAndrewM
Moderator
Moderator
‎June 26, 2024 11:19 AM

Hi, good day. Our 1 month trial just ended today. We are trying to resubscribe and avail the 90% discount but the amount to be paid is not discounted. Please help. TIA

Thank you for reaching out. Regarding your inquiry, 4Gal is correct that the discounted rate applies exclusively to new blank QuickBooks Online (QBO) accounts. If you are using a trial account, you will be billed at the regular rate.

 

For further clarification and to explore options that may be available to you, I recommend reaching out to our sales team support. They are best equipped to provide more detailed information and assist with any specific questions you have regarding account pricing and promotions.

 

I'm also adding this article on managing your billing, payment, and subscription information directly from QuickBooks Online: Update billing, payment, and subscription info in QuickBooks Online.

 

Please let me know if you require assistance with your QuickBooks account, and I will provide you with some information. I'll see you around. Best regards!

Reply