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joearaneta
Level 2

How can I get in touch with sales? I was offered a discount upon the end of my trial subscription but it doesn't seem to have applied.

 
Solved
Best answer March 13, 2021

Best Answers
JessT
QuickBooks Team

How can I get in touch with sales? I was offered a discount upon the end of my trial subscription but it doesn't seem to have applied.

Hi joearaneta,

 

I'll guide you to get the contact details of our sales team.

  1. Click on this link: https://quickbooks.intuit.com/choose-country/
  2. Choose your country.
  3. Click the Speak to an expert option in the upper right-hand corner.

If the sales agent that you spoke with gave you a reference number, you'll want to contact our Chat support instead of our Sales team. Then, just give them the reference number. They can also check the notes of your previous calls or chats. Just let them know that you had an agreement with the sales agent about getting a discount.

 

You can always go back to this thread if you have other questions in mind.

View solution in original post

3 Comments
JessT
QuickBooks Team

How can I get in touch with sales? I was offered a discount upon the end of my trial subscription but it doesn't seem to have applied.

Hi joearaneta,

 

I'll guide you to get the contact details of our sales team.

  1. Click on this link: https://quickbooks.intuit.com/choose-country/
  2. Choose your country.
  3. Click the Speak to an expert option in the upper right-hand corner.

If the sales agent that you spoke with gave you a reference number, you'll want to contact our Chat support instead of our Sales team. Then, just give them the reference number. They can also check the notes of your previous calls or chats. Just let them know that you had an agreement with the sales agent about getting a discount.

 

You can always go back to this thread if you have other questions in mind.

View solution in original post

Fiat Lux - ASIA
Level 15

How can I get in touch with sales? I was offered a discount upon the end of my trial subscription but it doesn't seem to have applied.

@joearaneta 

What kind of discount? Afaik, you have to click the Buy button to get the discounted price to open a new blank QBO account. If you purchase on trial account, you have to pay the regular rate.

https://quickbooks.grsm.io/Asia-Pacific

 

joearaneta
Level 2

How can I get in touch with sales? I was offered a discount upon the end of my trial subscription but it doesn't seem to have applied.

As I mentioned, I was offered upon by a salesperson a discount if I put my credit card details. The person said that Quickbooks is currently offering a 50% discount on subscription but she'll manually apply the discount on my account. So I need to clear this up.