I’m here to help so you can access your company without delay, Joanna.
There could be several reasons why you didn't receive the verification code or one-time password (OTP). Perhaps you accidentally blocked the phone number we sent a text message from, or there may be issues with your network or poor area reception.
You can take the following actions to resolve this:
- Ensure your account's phone number is accurate and able to receive calls and messages.
- Check your internet connection.
- Make sure to allow or unblock our number on your iOS or Android device.
- Review your spam or junk email folder to see if the OTP went there.
If the issue persists, perform the account recovery procedure to get into your account. See this guide for more detailed instructions: Recover your Intuit Account if you can’t sign in.
You can also contact our support team to report the issue and request assistance with the login process.
These resources provide tips to get your data, files, recent activity on account, and ways to change sign-in information in the Intuit Account Manager:
You can get back to this page and post another comment if you need more help managing your account. I’ll always be here to assist you, Joanna.
