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innovativefloori
Level 1

How to I update my address to not say I live in India? I’m in the United States and it won’t let me change. Thanks

 
2 Comments 2
Kristine Mae
QuickBooks Team

How to I update my address to not say I live in India? I’m in the United States and it won’t let me change. Thanks

Let me help you sort this out, Innovativefloori.

 

You're unable to change the info to a US address if you're subscribed to the QuickBooks Online India version. You'll want to purchase the US version so you can add the accurate details. 

 

You can cancel your other subscription, then visit the US website and subscribe to the right version. 

 

Concerning your data, you can only export and import lists. Then, you'll have to enter the transactions manually. 

 

If you have additional questions, please feel free to leave a comment below. We're available 24/7 to help you.

Fiat Lux - ASIA
Level 15

How to I update my address to not say I live in India? I’m in the United States and it won’t let me change. Thanks

@innovativefloori 

If your company is located in the US, you should use the QBO US version

https://quickbooks.grsm.io/US
https://quickbooks.grsm.io/us-promo

 

You may have 2 options to migrate data between accounts:

1. Utilize a migration tool

https://transactionpro.grsm.io/qbo

 

2. Purchase a 3rd party migration service.