Let's work through some troubleshooting to help you get back on track and manage your products and services seamlessly, Wai-MYAT-NOE-AUNG.
As the primary admin, you should have full access to all areas of QuickBooks Online (QBO). When you're unable to view or edit Products and Services, it's usually due to old data that prevents QuickBooks from working correctly.
We can clear your browser's cache and cookies for a fresh start. It can help eliminate unexpected behavior, such as issues with your display preferences. We can also use a different supported browser to narrow down the problem.
If the issue persists, I recommend contacting our Phone Support so they can further investigate this issue and find the possible root cause and a resolution. Here's how you can reach out to them:
- Click Help (?).
- Choose the Search tab.]
- Select Contact Us to connect with an expert for assistance.
Just ensure to check their available hours so they can address your concerns promptly.
We'll be around to help you if you have more queries about the products and services in QBO. We're here to help you in any way we can, Wai-MYAT-NOE-AUNG.
