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It's nice to see you here in the Community! I've got some troubleshooting steps to resolve a "Page not found" error message when accessing QuickBooks Online on your browser.
A cache-related issue may be causing this unexpected behavior while utilizing QuickBooks Online. To address this, I recommend opening your QuickBooks Online company using a private window and creating a credit memo from there. This is to isolate the possibility of a browser issue and allow QuickBooks to start on a clean slate.
Here are some keyboard shortcuts for your guidance:
If everything works smoothly in incognito, I suggest going back to your regular browser to clear its cache. Alternatively, you can also use other supported browsers.
For more info, here's an article on using credit memos in QuickBooks: Create and apply credit notes or delayed credits.
You may want to generate reports and get the most data out of them. Here's a guide on how to do that: Customize reports in QuickBooks Online.
Come back to this post if you have any other concerns about accessing QuickBooks Online. The Community is always available to help you out. Keep safe!
You have clicked a link to a site outside of the QuickBooks or ProFile Communities. By clicking "Continue", you will leave the community and be taken to that site instead.
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