cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
NEW Connect to DBS IDEAL direct bank feeds Click here
miltoneduardo198
Level 1

I want to cancel my subscription

 
1 Comment 1
MarsStephanieL
QuickBooks Team

I want to cancel my subscription

I'm here to ensure you can cancel your trial subscription, @miltoneduardo198.

 

First, you must be the Master Admin of the company to cancel your account. You can refer to the steps below:

 

  1. Sign in to QuickBooks Online.
  2. Go to the Settings.
  3. Select Account and Settings.
  4. Click the Billing & Subscription tab
  5. In the QuickBooks section, click the Cancel trial link or Cancel subscription.
  6. Select Continue to cancel.
  7. Follow the on-screen steps until the cancellation is confirmed. You may also consider answering our short survey about your cancellation request. I've added some screenshots for your reference:


Take note that you'll have read-only access for 90 days if you cancel QuickBooks Online (QBO). To know more details about this, you can check out this article for additional information: Cancel your subscription.

 

I'll be here if you have other questions about QuickBooks. You are always welcome to tag my name in the comment section. Take care.