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Where is your company located?
Hi there, @sharhan-eaglenes. I'll help you get directed to the right support to address your concern right away.
First off, keep in mind that this is a public forum. Please refrain from sharing any personal or private business information.
Our Customer Care Support team can take a look at your account and check why you're charged for that amount. You can contact them directly from your account.
Here's how:
Additionally, if you need to make some changes to your billing, payment, and subscription information, you can manage them directly from QuickBooks Online.
Thanks for coming to the Community. I look forward to being able to help you with any concerns you may have regarding QuickBooks. Have a great day.
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