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Let me help you log into your QuickBooks account via the mobile app, solutions-acofiv.
Make sure you're using the same credentials you used when signing in on a web browser. You can use the "I forgot my User ID or password" link in the app.
If you're still unable to login, I recommend contacting our Live Support Team. They can verify your login credentials and help reset the account for you.
Here's how to get in touch with them.
I'm adding this link to learn what features are available on the mobile app: QuickBooks Online app overview.
You can get back to me by commenting below if you have other concerns. I'll stay around until you're able to log in to your account.
You have clicked a link to a site outside of the QuickBooks or ProFile Communities. By clicking "Continue", you will leave the community and be taken to that site instead.