My ICICI credit card is no longer working for recurring monthly subscription. How can i change to Netbanking?

My ICICI credit card is no longer working for recurring monthly subscription. How can i change to Netbanking?

I'll make sure that you can change your payment details, @KrishVarma.

You can change your debit/credit cards by going to the Billing & Subscription field and subscribe to your Net Banking from there. Before diving in, please have your bank details handy and ensure sufficient funds in the account before setup. When you're ready, here's how to update your payment details:

1. Sign in as a master or company admin.
2. Go to the Gear icon, then choose Account and settings.
3. Select the Billing & Subscription tab.
4. Under the Payment Information section, tick the Net Banking radio button.
5. Follow the on-screen instruction to complete the process.

Once done, your financial institution will validate if the details you've added to QuickBooks match the information you've provided to them. Check out the tips below to ensure a successful setup:

• To use Net Banking you must have Internet Banking for your bank account.
• Account must allow recurring transactions and international transactions.
• Account details must match bank records and there should be no special characters.
• Account should have sufficient funds.
• Your bank must be prepared to acknowledge the payment mandate.
• Please use a savings or personal account for payment. Payments from corporate or business accounts may not be supported.
• Remove all special characters in the address. It should contain letters, numbers, and spaces only.
• Ensure the phone number has been entered correctly and starts with +91.
• Make sure that the email and industry type has been completed correctly.

I'm adding this article to help manage your payment details and subscription level in QuickBooks Online: Update billing, payment, and subscription info.

Also, you can refer to this article to see other possible reasons why a credit card authorization might be declined: Why was my credit card declined?

Additionally, you can always visit our Help articles page to seek sources to guide you in performing any QuickBooks tasks. Simply type a keyword of your concern on the search field and let the system show related articles to help you. 

Please let me know how it goes by clicking the Reply button below. I want to make sure this is taken care of and I'm always here to assist you with QuickBooks. Have a lovely week!

Hi Joesem,
Thanks for your quick reply. I already tried that several times. When i click on the Edit the payment method, there is only one option, to add another card. As you may know, all cards are not working due to RBI rule. So, I need an option to pay with Netbanking, which i don't see this option anywhere. Switching from Card to Netbanking? I wish i could pay all at one go, annually, but you guys doubled the annual subscription fee, especially during Covid period.

I understand that you need to use Netbanking as the payment method for your QuickBooks Online subscription (QBO), KrishVarma.

You need a credit or debit card for QBO. If your Net Banking has this, then it is supported.

Here are the forms of payments that aren't accepted:

• Mailed-in checks.
• Prepaid or gift credit cards. These typically have "Valued Customer" as the name on the card..
• Cards not linked to a bank. For example, reloadable "cash" cards with credit card logos.
• PayPal and other similar payments types.
   

If you're still unable to use Net Banking, you need to use a credit or debit card. This way, you'll be able to continue working on your QuickBooks account.

I'm adding this link to guide you through the process: Update billing, payment, and subscription info in QuickBooks Online.

Don't hesitate to post again if you have follow-up questions about the payment method. I'll be right here to provide the information that you need.