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I've got you covered today, albert-hui-amtra.
Let's perform a few troubleshooting steps to fix this login issue. Doing this will help us keep the application compatible with your OS version. Let's start by resetting the app data to clear the cache and refresh it into its default state.
Here's how to do that:
If the problem continues after performing these steps above, you may uninstall and reinstall the application to reload the data. You may also check out this link attached for more troubleshooting actions to be taken when you've encountered issues while using the app: QuickBooks App for Windows and Mac: General support.
Feel free to drop me a reply below if there's anything I can help you with. Wishing you all the best!
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